Privacy Policy

This Privacy Policy explains what data AISRobotech OPC PVT LTD ("AISRobotech", "we", "us", "our") collects when you use Aroh, why we collect it, and the choices you have.

1. Data we collect

Account data

Name, email address, and password (stored as a salted hash, never in plain text) when you create an account.
Sign-in data if you use a browser-based sign-in flow instead of a password.

Payment data

When you recharge points, our payment gateway processes your UPI or card details directly. We receive confirmation of the payment (amount, status, transaction ID) but do not receive or store your full card number or UPI PIN.

Usage data

Points balance and points spent, so we can bill correctly and show you your usage.
Basic application diagnostics (crash reports, version number, operating system) to help us fix bugs.

Content you send to the agent

Prompts, file contents, and commands you send to Aroh are transmitted to the model provider we use to generate a response, for the purpose of producing that response.
Sessions and chat history are saved locally on your machine by default. See "Local data" below.

2. Local data

Aroh saves your sessions, chat history, and settings locally on your device. This local data is not automatically uploaded to our servers except where needed to process a request (for example, sending a prompt to a model to get a response). You can delete local session data at any time from within the application or by removing the application's data folder.

3. How we use data

To operate the Service: authenticate you, track your points balance, and process recharges.
To send your prompts and relevant file content to the model provider so Aroh can respond.
To fix bugs and improve reliability, using diagnostic and crash data.
To communicate with you about your account, payments, or changes to our policies.
To comply with legal obligations, including tax and payment-gateway record-keeping requirements.

4. Data sharing

Model providers. Content you send to Aroh is shared with the AI model provider used to generate a response.
Payment gateway. Payment processing is handled by a third-party payment gateway (for example, Razorpay) under their own privacy policy.
Legal requirements. We may disclose data if required by law, court order, or to protect the rights, safety, or property of AISRobotech or others.
We do not sell your personal data to third parties.

5. Data retention

We retain account and billing records for as long as your account is active and for a reasonable period after, to meet accounting, tax, and legal obligations. You can request deletion of your account and associated data as described below, subject to records we are legally required to keep.

6. Your rights

You can request a copy of the personal data we hold about your account.
You can request correction of inaccurate account data.
You can request deletion of your account and associated data, subject to legal record-keeping requirements for payment records.
You can withdraw consent to non-essential communications at any time.

To exercise any of these rights, email support@aroh.dev.

7. Security

We use industry-standard measures — encrypted connections, hashed passwords, and access controls — to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

Aroh is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post changes on this page with a new "Last updated" date. Material changes will be communicated by email or an in-app notice where practical.

10. Contact

For privacy questions or requests, email support@aroh.dev.

Registered address: [[FILL IN: registered company address]].